Your Sales, Service, and Ownership Questions, Answered
This page answers the questions drivers most commonly ask about Mercedes-Benz of Naples, covering models, service, financing, and how the dealership works.
Location and Hours
Where is Mercedes-Benz of Naples located?
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Mercedes-Benz of Naples is at 501 Airport Road South, Naples, FL 34104, serving Naples, Marco Island, Bonita Springs, Estero, and the broader Collier and Lee County area. Current hours are on the contact page.
Models and Features
Can I schedule a test drive at Mercedes-Benz of Naples online?
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Yes. Test drives for new and certified pre-owned vehicles can be arranged through the dealership's contact page or by calling the sales team directly.
What new Mercedes-Benz models are available at Mercedes-Benz of Naples?
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What electric and hybrid Mercedes-Benz vehicles are available in Naples?
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Mercedes-Benz of Naples carries electric and hybrid options across the lineup, including fully electric models and plug-in hybrid variants of the GLE, GLC, and C-Class. Florida's year-round driving conditions and available charging infrastructure make both fully electric and plug-in hybrid options practical for Collier County drivers. View electric and hybrid inventory here.
How does the GLE compare to the GLS for Southwest Florida drivers?
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The GLE is a midsize SUV with seating for five and available third-row seating in the GLE 450 configuration. The GLS is a full-size SUV with standard three-row seating for up to seven. For drivers who frequently travel I-75 between Naples and Fort Lauderdale with family or cargo, the GLS delivers more interior space. The GLE is the more common choice for everyday Collier County driving. See GLE and GLS inventory here.
What does AMG mean, and are AMG models available at Mercedes-Benz of Naples?
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AMG is Mercedes-Benz's in-house performance division. AMG models receive hand-built engines, sport-tuned suspension, upgraded brakes, and unique interior and exterior detailing. The Naples showroom carries AMG variants including the AMG C 43, AMG GLE 53, and AMG GLS 63, among others. View AMG inventory here.
What driver-assistance technologies come standard on current Mercedes-Benz models?
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Current Mercedes-Benz models include Active Brake Assist with pedestrian detection, lane keeping assist, attention assist, blind spot monitoring, and rear cross-traffic alert. Higher trims add active lane change assist and extended driving assistance systems under the DRIVE PILOT umbrella on select models. Explore new inventory here.
Service and Maintenance
Does Mercedes-Benz of Naples offer loaner vehicles during service?
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Loaner vehicles are available for qualifying service appointments, including for customers visiting while traveling through the Naples area. Schedule service here.
What is the Mercedes-Benz Service A and Service B maintenance schedule?
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Service A is required at 10,000 miles or one year and covers an oil and filter change, fluid level checks, tire inflation, brake inspection, and maintenance counter reset. Service B follows at 20,000 miles or two years and adds cabin filter replacement and brake fluid exchange. Subsequent intervals alternate every 10,000 miles or one year. Schedule your service here.
What is the Mercedes-Benz Certified Pre-Owned program and how does it work?
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Mercedes-Benz CPO vehicles must be within six model years and under 75,000 miles. Each passes a 165+ point inspection using genuine Mercedes-Benz parts. CPO vehicles carry the remaining factory warranty plus a one-year unlimited-mileage certified warranty, with the option to extend coverage for up to two additional years. Roadside assistance, a 7-day/500-mile exchange guarantee, and new-vehicle financing rates are included. Browse CPO inventory here.
Does Mercedes-Benz of Naples have a collision center on site?
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Does Mercedes-Benz of Naples sell and service Mercedes-Benz Sprinter vans?
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Yes. Mercedes-Benz of Naples carries Sprinter 2500 cargo vans, passenger vans, and cab chassis options, with factory-trained technicians to handle Sprinter maintenance and repairs. Schedule Sprinter service here.
Financing and Trade-In
What financing options are available at Mercedes-Benz of Naples?
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Mercedes-Benz of Naples works with Mercedes-Benz Financial Services and additional lending partners to offer financing and leasing on new and certified pre-owned vehicles. Visit the finance center here.
Can I apply for financing online at Mercedes-Benz of Naples?
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