Mercedes-Benz of Naples Receives the Best of the Best Award for 2013

In a recent announcement from Mercedes-Benz USA (MBUSA), Mercedes-Benz of Naples, FL was recognized as the recipient of the “Best of the Best Dealer Recognition Award.” This award is given to the dealership based on its overall outstanding performance over the course of the year. It is awarded by Mercedes-Benz to the independent dealership which not only meets, but exceeds the standards and expectations set by Mercedes-Benz.

Annual Award

The Best of the Best Dealer Recognition Award is presented each year to those dealerships which best represent Mercedes-Benz. The decision regarding which dealerships will receive the award is based on a number of key factors. Mercedes-Benz of Naples continuously demonstrated superior performance for their customers in Bonita Springs, Marco Island, and Naples, FL in many key areas including customer satisfaction, new and certified pre-owned sales, parts operations, management and leadership, and overall market penetration in their zone.

It takes hard work and dedication from every employee in the dealership in order to be considered for this prestigious award. Everyone at Mercedes-Benz of Naples understands this commitment, a factor which can easily be seen by the level of customer appreciation shown by those who live in and around Bonita Springs, Marco Island, and Naples, FL.

Outstanding Performance

Offering one of the finest luxury automobiles in the world is not enough to ensure sales and instil customer confidence. It takes a team of employees who understand not only the automobile, but the desires of both Mercedes-Benz and their customers. This includes everyone on the team from the sales floor to the office staff, and from the parts department to the technicians in the service department charged with keeping their customers’ vehicles running smoothly.

While every dealer in the entire Mercedes-Benz network has the opportunity to qualify for the Best of the Best Dealer Recognition Award, only those few who demonstrate a very high level of commitment receive it. Mercedes-Benz of Naples takes great pride in being named as one of the few dealerships to have been given this award for the 2013 year.

A Strong Commitment

Since its founding in 1963, Mercedes-Benz USA has continually striven to provide their customers with more than the finest luxury vehicles in the world. Their goal is to provide customers such as those in the Bonita Springs, Marco Island, and Naples, FL, with superior customer service and outstanding support. While each dealer is independently owned, they all adhere to the same philosophy established by Mercedes-Benz many decades ago.

This philosophy is that no one customer is any more important than another and that each should receive nothing less than the best possible customer service starting from the minute they enter the showroom. It is this type of ideal that ensures each customer in and around Bonita Springs, Marco Island, and Naples, FL becomes a customer for life once they experience the level of commitment and care offered by Mercedes-Benz of Naples.

Mercedes-Benz USA is headquartered in Montvale, NJ and provides customer service, distribution, and marketing for all vehicles and products manufactured by parent company Mercedes-Benz GmBH. Today Mercedes-Benz USA proudly offers a wide range of vehicles with 13 different vehicles in the current lineup.